mercredi 17 novembre 2010
Will Miss #255 - an apology is all it (usually) takes
Posted on 00:15 by Unknown
The Japanese are big into taking responsibility, but they are also very forgiving when you admit that you messed up. I'm sometimes floored by the mistakes or misunderstandings that are dismissed or utterly overlooked with the issuance of a simple apology and an explanation. This works not only on a personal level, but frequently on an official one. When my husband and I forgot on a couple of
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